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Last Updated: January 15, 2025

1. Introduction

At RawPiper, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your information when you use our video workflow automation platform. By using RawPiper, you agree to the practices described in this policy.

2. What Information We Collect

We collect information you provide when creating an account and using our services:

Account Information

• Name and email address
• Account login credentials
• Profile preferences

Content & Media

• Videos and images you upload
• Captions and descriptions
• Publishing preferences

Connected Social Media

When you connect social media accounts, we access permissions to post content on your behalf and retrieve analytics data to display in your dashboard.

3. How We Use Your Information

We use your information to:

Provide Services

• Process videos, generate captions, and publish to your connected platforms

Improve Platform

• Analyze usage patterns to enhance features and user experience

Support You

• Send updates, respond to questions, and provide technical support

4. Data Storage & Security

Secure Cloud Storage Your videos, images, and content are stored securely on our encrypted cloud infrastructure. We process this content only as needed for video transcoding, captioning, and publishing to your connected platforms.

5. Social Media Integration

What We Access

When you connect social media accounts, we only access the specific permissions you grant us to:

• Post content on your behalf
• Display analytics in your dashboard

We never sell your data. Your personal information stays private and is never shared with third parties for marketing purposes.

6. Your Rights & Control

You have full control over your data. You can:

• ✓ Access your personal information
• ✓ Correct inaccurate information
• ✓ Delete your account and data
• ✓ Export your content
• ✓ Withdraw consent anytime
• ✓ Restrict certain processing

7. Data Retention

We keep your information as long as your account is active or as needed to provide our services. You can delete your account anytime, and we'll remove your data promptly.

8. Children's Privacy

RawPiper is not intended for users under 16. We don't knowingly collect information from children under 16. If we discover we have, we'll delete it immediately.

9. Policy Updates

We may update this policy occasionally. When we do, we'll change the "Last Updated" date and notify you of significant changes. We encourage you to review this policy periodically.

Contact Us

Have questions about this privacy policy? We're here to help.

Email: [email protected]

Address: RawPiper, Inc. 123 Video Lane San Francisco, CA 94103 United States

© 2025 RawPiper, Inc. All rights reserved.